Privacy Policy

1. Introduction

Thairanked ("we," "our," "us") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thairanked.com (the "Site") and use our services (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.

2. Information We Collect

We collect various types of information to provide and improve our Service to you.

A. Information You Provide Directly:

This includes personal information you voluntarily provide when you interact with our Service, such as when you:

• Create an account (e.g., name, email address, password).
• Make a purchase (e.g., billing address, payment information).
• Contact us for support (e.g., communication content).
• Subscribe to newsletters or marketing communications (e.g., email address).
• Participate in surveys or promotions.

B. Information Collected Automatically:

When you access and use the Service, we may automatically collect certain information about your device and usage, including:

• Log Data: Your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, dates/times of access, and clickstream data.
• Usage Data: Information on how you use the Service, such as pages visited, features used, and time spent.
• Device Information: Type of device, unique device identifiers, mobile network information.
• Location Information: General location (e.g., city/country) derived from your IP address.

C. Information from Third Parties:

We may receive information about you from third-party services, partners, or publicly available sources, such as social media platforms, if you connect your accounts or interact with us through those platforms.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our Service.
• Process your transactions and manage your orders.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, including for customer service, updates, and marketing.
• Send you relevant notifications and promotional materials.
• Detect and prevent fraud and other malicious activity.
• Comply with legal obligations and enforce our Terms & Conditions.

4. How We Share Your Information

We may share your information with third parties in the following situations:

Service Providers: We engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used (e.g., payment processors, hosting providers, analytics providers). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers: If Thairanked is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Data Protection Rights

Depending on your location and applicable data protection laws (e.g., GDPR, CCPA, PDPA), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request us to limit the way we use your personal data.
• Right to Data Portability: Request to transfer your data to another organization or directly to you, under certain conditions.
• Right to Object: Object to our processing of your personal data under certain conditions, particularly for direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time if we are processing your personal data based on your consent.
• Right to Lodge a Complaint: Lodge a complaint with a data protection authority regarding our collection and use of your Personal Information.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Please refer to our separate https://thairanked.com/cookie-policy for more detailed information about how we use cookies.

8. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

11. International Data Transfers (If Applicable)

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Thailand and choose to provide information to us, please note that we transfer the data, including Personal Information, to Thailand and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us