by Thairanked Guide
October 08, 2025 10:47 AM

Whether you’re traveling, living, or working in Thailand, knowing the right emergency numbers can make all the difference in a crisis. From police emergencies to medical assistance or car breakdowns on the highway, here’s everything you need to know to stay safe and get help fast.
If you’re in danger, witness a crime, or need urgent help from law enforcement, dial 191.
This number connects you directly to the Royal Thai Police, available 24/7 nationwide.
English-speaking service:
In major cities like Bangkok, Chiang Mai, and Phuket, English-speaking officers are often available. However, it’s helpful to speak slowly and clearly, or ask a local for assistance if possible.
Tip: For tourist-related incidents, you can also contact the Tourist Police directly at 1155. They speak English and several other languages.
The Tourist Police is your best contact if you face issues like:
- Lost passport or belongings
- Scams or fraud
- Accidents
- General safety concerns
They’re trained to assist foreigners and speak multiple languages, including English, Chinese, and Japanese. They also have a Tourist Police mobile app available for download.
Hotline: 1155 (24 hours, nationwide)
Website: Tourist Police Bureau
If you or someone near you needs immediate medical attention, dial 1669 for an ambulance.
This number connects to the National Institute for Emergency Medicine (NIEM), which operates across Thailand.
Private hospitals (like Bumrungrad, Samitivej, or Bangkok Hospital) also have their own emergency hotlines, often with English-speaking staff.
In Bangkok:
- Bumrungrad International Hospital: +66 2 667 1000
- Samitivej Sukhumvit Hospital: +66 2 022 2222
For fires or smoke emergencies, dial 199 to reach the Fire and Rescue Department.
They operate 24/7 and respond to both urban and rural fire incidents, including residential buildings, cars, and forest fires.
Pro tip: In crowded city areas like Bangkok, always note your nearest landmark or road name to help emergency responders locate you quickly.
If your car breaks down on an expressway or tollway, stay calm and follow these steps:
1. Pull over safely to the left lane or emergency lane.
2. Turn on your hazard lights.
3. Call the Expressway Authority of Thailand (EXAT) hotline at 1543 for immediate help.
4. Alternatively, you can call the Highway Police at 1193 for roadside assistance.
If you’re renting a car, you can also contact your rental company’s 24-hour hotline, usually printed on the rental agreement.
Note: Do not get out of the vehicle on high-speed roads unless absolutely necessary. It’s safer to stay inside and wait for help.
1. Stay calm and assess your surroundings.
2. Call the relevant emergency number. Remember to give clear details (location, what happened, and number of people involved).
3. Share nearby landmarks or Google Maps location if possible.
4. Wait for help and stay on the line until the operator confirms your report.
- Save all major Thai emergency numbers in your phone.
- Keep a copy of your passport and travel insurance details with you.
- Download Google Translate for quick communication in Thai.
- Learn a few basic Thai phrases like:
“ช่วยด้วย!” (Chûay dûay! = Help!)
“โทรหาตำรวจ!” (Tohr hăa dtam-rùat! = Call the police!)
Emergencies can happen anywhere, but being prepared makes all the difference.
By saving these essential emergency numbers and knowing who to call, you can travel or live in Thailand with confidence and peace of mind.
Quick Reference:
- Police: 191
- Tourist Police: 1155
- Fire: 199
- Ambulance: 1669
- Highway Police: 1193
by Thairanked Guide
October 08, 2025 10:47 AM
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